Terms of service
Astellarise – Terms of Service
Last updated: 27/01/2026
OVERVIEW
Welcome to Astellarise. The terms “we”, “us” and “our” refer to Astellarise, a UK-based sole trader business. Astellarise operates this store and website, including all related information, content, features, tools, products and services (the “Services”).
Astellarise is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with, or purchasing from our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.
You agree that any information you provide to us is accurate, complete, and current. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
SECTION 2 – OUR PRODUCTS
We make every effort to display products accurately. However, colours and appearance may vary depending on your device and settings.
All product descriptions are provided for informational purposes only and may be updated at any time. Nothing in this section affects your statutory rights under UK consumer law.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. An order is not accepted until we send you an order confirmation.
We reserve the right to refuse or cancel any order for legitimate reasons, including stock availability, pricing errors, or suspected fraud.
Your statutory rights to cancel, return, or receive a refund under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015 are not affected by this section.
SECTION 4 – PRICES AND PAYMENT
All prices are shown in GBP unless otherwise stated and do not include delivery charges unless specified.
If we are not VAT registered, VAT will not be charged. If this changes, prices will be updated accordingly.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
Risk of loss or damage passes to you upon delivery to the address provided.
Nothing in this section affects your rights if goods are lost, damaged, or faulty.
SECTION 6 – RETURNS AND REFUNDS
Our Refund Policy explains how returns and refunds are handled and forms part of these Terms.
For faulty, misdescribed, or damaged goods, you are entitled to a repair, replacement, or refund in accordance with UK consumer law. We will reimburse reasonable return postage costs in such cases.
For change-of-mind returns, return postage costs are your responsibility unless stated otherwise.
SECTION 7 – INTELLECTUAL PROPERTY
All content on this website is owned by or licensed to Astellarise and is protected by UK and international intellectual property laws.
You may not copy, reproduce, or distribute any content without prior written permission.
SECTION 8 – THIRD-PARTY SERVICES AND LINKS
We are not responsible for the content or practices of third-party websites or services linked from our store.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Astellarise is powered by Shopify. However, all sales are made directly between you and Astellarise. Shopify is not responsible for any aspect of your purchase.
SECTION 10 – PRIVACY
Your personal data is handled in accordance with our Privacy Policy and applicable UK GDPR laws.
SECTION 11 – LIMITATION OF LIABILITY
Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
Subject to this, our liability is limited to the value of the products purchased.
SECTION 12 – GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
SECTION 13 – CONTACT INFORMATION
Astellarise
Piccadilly Business Centre
Unit C Aldow Enterprise Park
Manchester
M12 6AE
Email: astellarise@gmail.com
These Terms do not affect your statutory rights as a consumer.